Anyone who suspects nursing home abuse or neglect can report it to authorities and request an investigation. This can include family members, nursing home staff or residents, visitors, and others who come in contact with the victim.

If you believe someone you love is experiencing abuse or neglect in their nursing home, report your suspicions as soon as you can. Then, consider calling a law firm that can help you pursue compensation for your loved one’s pain and suffering and other damages.

Where to File a Nursing Home Abuse Complaint in New York

According to the New York State Department of Health (NYSDOH), those who suspect abuse or neglect of a resident can file a written complaint against a nursing home. You can find the form on the organization’s website and submit your concerns to the Division of Nursing Home and ICF/IID Surveillance online, or you can mail your complaint to their office in Albany.

When You Can File a Complaint

File your complaint as soon as possible after you learn about the abuse or neglect. To help speed along the submission and review process, you should follow the steps outlined on the NYSDOH website and provide your contact information. This information will be kept confidential.

What to Include in Your Complaint

Include copies of evidence, such as documents related to the abuse or photos of your loved one’s living conditions and injuries. Do not include originals if you are physically mailing your complaint. On the complaint form, outline what exactly happened to your loved one and who you believe to be responsible.

Taking Legal Action in Nursing Home Abuse or Neglect Cases

A personal injury lawyer from our law firm can help you pursue compensation for your loved one’s nursing home abuse or neglect. The specific losses your loved one suffered are called damages, and your loved one may be entitled to recover substantial monetary damages for the pain and suffering associated with their abuse or neglect.

If you lost your loved one to nursing home abuse or neglect, you may also be able to recover damages for their funeral costs and your family’s own suffering because of the loss.